Who I Am
There is a revolution coming in the digital world that will impact all of us.
New AI model launches, sophisticated security attacks and a plethora of online tools mean that navigating the online world for business leaders is confusing, noisy, and at times frustratingly complicated. Artificial Intelligence is transforming the digital landscape and the impact on work will be profound. Navigating this new space needs a mature, calm and experienced hand on the tiller.
My role is to bring support, clarity and direction with a touch of creativity.
I help business owners make smarter decisions, sort through the noise, build stronger systems, and create digital platforms that are fast, secure, efficient and strategically aligned to how the business actually operates.
I focus on the fundamentals that move the needle: strategic planning, intelligent development, measurable marketing, and clean, reliable automation. Everything I build is engineered for stability, longevity, and real-world impact.
Working with a limited number of clients means I stay involved at a senior level; ensuring all digital activity is focused, purposeful and aligned with your objectives, not guesswork or trends.
Whether it’s improving your online visibility, developing digital tools, refining your marketing approach, or unlocking new digital opportunities, I provide straightforward guidance and systems that work.
With a 30 year background in senior policing and over 15 years of digital consultancy experience, I bring clear thinking, operational discipline and practical strategy to the businesses I work with.
I am experienced in retail, hospitality b2b, construction and engineering industries as well as public services. I consistently evidence performance improvements.
My focus is simple: constantly strive for improvements, find or create solutions, build strong systems, create meaningful visibility, and ensure digital activity drives real outcomes — not just activity for activity’s sake.
Industry Insights
5 December 2025
Getting Your Business “AI Shopping Ready”: What It Means and Why It Matters The world of online shopping is shifting
30 November 2025
Introduction In a marketplace where businesses are juggling rising costs, shifting customer expectations, and a constant need to stay visible,
26 November 2025
Industry Insights Newsletter Cliff Grainger Consultancy Ltd December 2025 Edition (Reviewing November 2025) TL;DR – Quick Summary 1. Technology &
My Recent Work
Example Product: Stock Processing & Automation Plugin
The Problem
A multi-site retail and trade business was spending significant time manually reconciling stock data across two separate depots. Daily CSV exports needed cleaning, merging, and reformatting before being uploaded to WooCommerce. Product mismatches, missing records and inconsistent pricing created delays, errors, and lost sales opportunities. With an inventory of over 5000 products changing daily identifying whether changes in stock needed to be added to the site was a challenge.
The Process
I analysed the operational workflow, the structure of the CSV exports, and the WooCommerce product architecture. From there, I engineered a customised WordPress plugin that automates the entire process:
- Merges depot stock files into a single clean dataset
- Normalises fields and applies business rules
- Detects missing SKUs
- Flags new products for onboarding
- Outputs ready-to-import files for WP All Import
- Runs consistently without staff intervention
- Outputs a file of What’s New that highlights changes to the import file.
The Solution
The custom Stock Processing Plugin transformed what was previously a daily manual task into a fast, automated, one-click process. Errors dropped significantly, product updates became more reliable, and the business now has a repeatable, scalable system that supports its operational growth. Web designer and content team now have a simple file that contains all of the changes for any new stock to be added to the site.
Some Of My Partnerships
